Need help?
Frequently Asked Questions
Shipping
Orders ship within 2–3 business days via express delivery. You'll receive a tracking number by email once your order is on its way.
Yes
Returns & Exchanges
Contact us at valerie@wrapupbyvp.com with your order number, and we'll walk you through the process.
We accept returns within 30 days of purchase. Items must be unused, in their original condition, and in original packaging. Sale items are final sale.
Sizing
Sizes vary by style:
- Bathrobes and spa wraps: Most styles are one-size-fits-most.
- Caftans: Available in S/M and M/L.
- Chemises: Available in Small, Medium, Large, and XL.
- Pajamas: Available in Small, Medium, and Large.
Please check the individual product page for available sizes. If you need help choosing, we’re happy to assist!
Custom & Wholesale
Yes. We work with hotels, resorts, spas, and individual clients to create custom prints, add property names or signatures to existing prints, and embroider logos on select styles. Visit our Wholesale & Hospitality page to learn more.
Absolutely — reach out to us directly at valerie@wrapupbyvp.com and we'll help put together a proposal.
Most items are machine washable in cool water and should be tumble dried on low. Check the care label on your specific item for details.
